Privacy Policy

YIRRA YAAKIN THEATRE COMPANY

PRIVACY POLICY

Yirra Yaakin Theatre Company is committed to protecting user privacy. We understand and appreciate that visitors and users of this web site are concerned about their privacy and the confidentiality and security of any information that may be provided to us.

Yirra Yaakin Theatre Company has established a privacy statement to reiterate our commitment to these principles.

Yirra Yaakin Theatre Company Website is a cookie-free site. When you look at this web site, our server makes a record of your visit and logs the following information for statistical purposes only:

  • the user’s server address
  • the user’s top level domain name (for example .com, .gov, .au, etc)
  • the date and time of visit to the site
  • the pages accessed and documents downloaded
  • the previous site visited, and
  • the type of browser used.

No attempt is or will be made to identify users or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect activity logs.

Cookies

A cookie is a message given to a web browser by a web server. The browser stores the message in a text file called cookie.txt. The message is then sent back to the server each time the browser requests a page from the server. The main purpose of cookies is to identify users and possibly prepare customised web pages for them. When you enter a website which is using cookies, you may be asked to fill out a form providing such information as your name and interests. This information is packaged into a cookie and sent to your web browser, which stores it for later use. The next time you go to the same website, your browser will send the cookie to the web server. The server can use this information to present you with custom web pages. So, for example, instead of seeing just a generic welcome page, you might see a welcome page with your name on it.

The name ‘cookies’ is derived from UNIX objects called magic cookies. These are tokens that are attached to a user or program and change depending on the areas entered by the user or program. Cookies are also sometimes called persistent cookies because they typically stay in the browser for long periods of time.

Information Management

Yirra Yaakin Theatre Company receives your e-mail correspondence and treats it as an important piece of information, which is retained and acted upon immediately. Your name and address details will not be added to a mailing list, nor do we disclose these details to third parties without your consent or prior approval. E-mail messages are monitored by website support staff for system trouble shooting and maintenance purposes.

Personal Information

We promise to protect your right to access the personal information that you provide to us. You can access this information by sending us an e-mail requesting the type of personal information that you require, when it may have been collected or the purpose for which the personal information was collected. We will take reasonable steps to correct any information that is inaccurate, incomplete, out-of-date or misleading. Amendments are made by altering the record or adding a notation to any documentation.

We may refuse your request to access or amend your personal information but you will be provided with a reason for our decision and in the case of an amendment, we will place a note with your personal information indicating that you have disputed its accuracy.

Online credit card purchases

Credit card purchases you make on the Yirra Yaakin website (Website) are processed with secure server technology provided by Thawte DV SSL CA through the Website’s host, Simplisite Business Solutions Pty Ltd. The security features provided include “authentication”, which ensures your data is being sent to the correct computer server and that the server is secure, and “encryption”, which encodes the data so that it cannot be read by anyone other than the secure server. The Website uses 128 bit encryption.

Collection of your personal information

Yirra Yaakin and persons authorised by it may collect your personal information, which you provide to them. This information may include your name, home or work address, age, phone number, email address and information about products and/or services, which are of interest to you. If you contact us we may also keep a record of that contact.

Yirra Yaakin may collect your personal financial information, which you provide to it, including membership numbers and credit card details.

Use of your information

Yirra Yaakin and persons authorised by it may use your personal information for one or more of the following purposes:

(a) to advise you if a Yirra Yaakin event (Event) has been re-scheduled or cancelled;  

(b) to advise you whether you are entitled to entry to a re-scheduled Event;

(c) to assist, when required, with processing transactions entered into by you to purchase tickets to Events; and

(d) to supply you with flyers and material about future Events.

Yirra Yaakin may use your personal financial information for one or more of the following purposes

(a) to confirm your identity;

(b) to charge you for tickets you have purchased to Events; and

(c) for use as account numbers in its record system.

When you purchase a ticket to an Event, you consent to provide your personal financial information to the third parties necessary to process your transactions with Yirra Yaakin such as credit card companies and financial institutions.

Feedback

All questions concerning the Terms and Conditions, including this Privacy Policy, should be directed to Yirra Yaakin using these contact details: By e-mail on - yy@yirrayaakin.com.au

By phoning us on: 61 + 8 9380 3040

Writing to us at:

Yirra Yaakin Theatre Company
180 Hamersley Road, Subiaco Western Australia 6008